Melissa Miller Gonzalez, Founder and Principal

Melissa has been a property manager for over 8 years.  She identified a need in the marketplace for community association management for smaller buildings in San Francisco as the President of her own homeowners’ association.  When searching for a property manager for her development, many large national property management companies told her that they would not take on a new building with 50 units or less.  At that point she stepped down as President of her own board and started HOA Care LLC to service San Francisco’s growing condominium market.

She is a member of the Executive Council of Homeowners (ECHO) and is in the process of obtaining the Certified Community Association Manager (CCAM) certification, administered by the California Association of Community Managers (CACM).

She applies years of research editing and journalistic experience in understanding the legal and regulatory environment for San Francisco homeowners’ associations. Prior to founding HOA Care LLC, she was a freelance research editor and journalist writing for publications such as Wired magazine, San Francisco magazine, Via, Yoga Journal, Rolling Stone Online, and Bay City News Service.  Melissa holds a B.A. in Journalism from the California State University, San Francisco.

Kristina O’Donnell, Managing Director

Kris brings over 20 years of property management experience to HOA Care LLC.  She has extensive on-site and off-site apartment building management and maintenance experience as a landlord for several San Francisco apartment properties.  Prior to joining HOA Care LLC, she was a Vice President for Merrill Lynch Wealth Management, providing investment advice to high net worth individuals.  Kris is a founding member and a member of the board of directors for the Pacific Primary school in San Francisco.

Kris holds a B.A. and M.A. in Education from Stanford University.

Maria Chadwick, Property Management Specialist

Maria has resided in the San Francisco Bay Area for 20 years and is intimately familiar with its unique housing issues. Formerly a litigation attorney and most recently a law librarian, she brings to HOA Care several years of practical experience in diplomacy, client contact, and an attention to detail that was honed in her previous careers. Maria uses her legal understanding and research know-how for the benefit of HOA Care’s clients.

Maria also acts as a consultant on record retention and privacy issues at HOA Care as it converts to a paperless office. At HOA Care, Maria has found a work/life balance that she has been searching for as a new mother and career-minded individual. When not working, Maria enjoys traveling, camping, and reading. She is the proud matriarch of a young multicultural family who travel often to England, France, the Philippines, and Southern California.

Maria holds degrees from UC Berkeley and San Jose State University, and a J.D. from UC Hastings College of the Law.

Erika Stalder, Office Manager

Erika has worked with San Francisco institutions for more than a decade, writing, researching and living through the City’s tech booms and busts. Her work at the San Francisco Chronicle, The International Museum of Women, Wired magazine and the original CitySearch.com has emphasized the value of technology to deliver what we want, when we want it and in a way that makes life easier. It’s with that emphasis that Erika approaches her work with HOA Care. She is committed to delivering the streamlined services that take advantage of available technologies to ensure that our clients have a simple, effortless and consistent experience. Erika strives to solve our clients problems now.

Erika serves as a social media strategist for San Jose and New York City-based nonprofit The Respect Institute. She earned her B.A in Journalism from San Francisco State University and is a recent graduate of the Women’s Initiative for Self Employment Program.

Miki Liu, Office Assistant

Miki brings enthusiasm and energy to our firm as well as a diverse work history which includes experience as a church youth counselor, legal secretary, construction company office manager, and sales associate for Advanced Link Photonics, an established technology firm. All these positions have one thing in common: they rely on relationships. She brings her relationship building skills to assist us in better servicing our clients and interfacing with vendors.

Miki holds a Bachelor of Arts in Asian American Studies from UCLA and a Certificate in Landscape Design from Irvine Valley College. She is currently seeking her California real estate license.